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We guarantee the highest level of security on payments processed through our website, and we will never release your personal information to third parties other than the hostel which you've made a reservation.
In order to guarantee a reservation, we need to collect a few items of personal information that we must share with the hostel. These include your name, contact information, reservation details, and payment information. Hostels require these information to process and confirm your booking. Your information is not shared with any other parties. All hostels registered with our website have agreed to the Hosteltimes.com Terms and Conditions and accepted this policy.
Information we collect from you is secured through SSL encryption, meaning your personal information is transferred on a secure connection between you and our secure servers only. This process is authenticated by VeriSign.
We will never sell or release your personal details to anyone, other than the business which you have made a reservation with, or we are required by the law to release the information. We may supply statistics about our customers to third parties or other agents. These statistics are done in the aggregate and contain no personal information.
We will only use your email address for sending confirmation details, information directly related to your booking or to inform you of new features and deals from Hosteltimes.com. Your phone number is only used to contact you in an emergency related to your booking.